If you’re unsure which size is right for you, please check out our Gloves Size Guide for detailed measurements and fit recommendations.

How do Taclab gloves fit?
The Reaper and Patrol Reaper gloves tend to run slightly small, so if you are between sizes, we recommend sizing up. The Snow Reaper gloves, however, tend to run a bit larger compared to the Patrol Reaper and Original Reaper gloves.

Yes. We proudly offer discount codes for active-duty military, veterans, and retirees, as well as first responders including police officers, firefighters, and EMTs. Verify Discount Eligibility here.

Please follow the verification steps to receive your discount code.

During checkout, look for the box labeled “Discount code or gift card.” Enter your code there and the discount will automatically be applied to your order. If multiple discounts apply, the highest eligible discount will be used automatically.

Our Reaper gloves are designed for shooting and other high-dexterity tasks, prioritizing feel, control, and flexibility. They are not intended for heavy-duty abrasion or industrial work.

To help extend the lifespan of your gloves:
• Avoid heavy-duty tasks such as handling rough materials like metal or glass.
• Keep fingernails trimmed to prevent wear on the microfiber fingertips.
• Keep gloves as dry as possible, as excess moisture can reduce microfiber durability.
• Consider rotating between multiple pairs if you use them frequently.

Yes. All of our Taclab Reaper gloves feature touchscreen-compatible fingertips, allowing you to use smartphones and other devices without removing your gloves.

You may request a return or exchange within 30 days of delivery.

Example: If your order was delivered on March 30th, the last day to request a return or exchange would be April 30th.

To qualify for a return or exchange:
- Gloves must be unused
- Hangtags must remain in tact
- The request must be submitted within the 30-day return window

If the returned gloves are determined to be used or altered, they will not qualify for a return or exchange. In this case, we will contact you to ask if you would like the gloves shipped back to you.

For more details, please review our Return and Exchange Policy here.

Our 90-Day Warranty applies only to manufacturing defects. Examples of eligible defects may include:
• Holes or tears caused by manufacturing issues
• Structural defects present when the product arrives

This warranty does not cover normal wear and tear or performance concerns after extended use.

For full details, please review our 90-Day Warranty Policy here.

If your gloves arrive with holes, tears, or peeling silicone, please contact cs@taclab-usa.com with:

• Your order number
• A photo of the issue (including the attached hangtag if possible)
• A short note describing the problem

Our customer support team will review your request and work to provide the best possible resolution.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Once your order is placed, you will receive a confirmation email letting you know our fulfillment team has received your order. After your order has been processed and shipped, you will receive a second email notification with your tracking information.

Please note that shipping fees are non-refundable in the case of returns.

You can check your package delivery status using the tracking number provided in your shipment confirmation email. If you purchased through the Shop App, you may also track your order directly in the app. However, tracking updates within the app may sometimes be delayed or inaccurate.

For the most reliable tracking information, we recommend copying your tracking number and checking it directly on the official carrier website (USPS, UPS or FEDEX).

Important for International Orders:
Tracking updates for international shipments may become less accurate once the package leaves the United States. For the most reliable updates, please track your package through the official USPS or UPS website.

If you selected standard or economy international shipping, delivery timelines may be less precise. Please monitor your email, phone calls, or text messages in case the carrier attempts delivery or requires pickup.

If a package is marked “failed to deliver” and returned to us, this is usually caused by:

• Missing apartment or unit number
• Incorrect or incomplete address
• Name on the label not matching the building or lease information

Once the package is returned to us, please email cs@taclab-usa.com with:

• Your order number
• Your correct shipping address & name
• A short note explaining the situation

Once we receive the package back at our facility, we will update the shipping information and reship your order. Applicable reshipping fees may apply.

Before Shipment
If you notice the shipping address is incorrect before your order ships, please email cs@taclab-usa.com with:

• Your order number
• The correct shipping address
• A short note explaining the correction

Orders typically ship Monday–Friday at 1:30 PM PST, with a second shipment window between 4:30–5:00 PM PST. If your request is received before your order ships, we will do our best to update the address.

After Shipment?
Once an order has shipped, unfortunately we are unable to change the shipping address.

If the package has not yet been delivered, you may contact USPS or UPS directly to request an address change or rerouting (carrier fees may apply).

If the package has already been marked as delivered, we recommend contacting the current occupants at the original address to keep or forward the package to you.

If your package is marked as delivered but you have not received it, please wait 1–2 business days. In some cases, carriers may mark packages as delivered when they arrive at the local distribution center but have not yet been dropped off.

If the package does not arrive within 48 hours, please contact cs@taclab-usa.com with:

• Your order number
• A short note describing the issue

Our team will help investigate the situation.

Yes, you may cancel your order before it has been shipped. Our fulfillment team processes orders twice daily, typically around 1:30 PM PST and 4:30 PM PST.

If you would like to request a cancellation, please contact us as soon as possible at cs@taclab-usa.com with your order number. If your cancellation request is submitted before your order has been packed and shipped, we will do our best to cancel it. However, once a shipping confirmation and tracking number have been sent, the order can no longer be canceled.

If your order has already shipped, you may still return or exchange the item according to our return policy.

Please note that while we will do our best to accommodate cancellation requests, they cannot be guaranteed once fulfillment processing has begun.

If your order contains multiple in-stock items, they will usually ship together in one package. If your order includes a preorder item, the in-stock items will ship first, and the preorder item will ship separately once it becomes available.

If the items you received do not match the items listed on your checkout receipt, please contact cs@taclab-usa.com with the following information:

• Your order number
• A photo of the incorrect gloves
• A short note explaining the issue

Our customer support team will review your request and work to resolve the situation as quickly as possible.

Before Shipment:
If you realize you ordered the wrong color or size before your order ships, please email cs@taclab-usa.com with:

• Your order number
• The correct color or size you would like

We will do our best to update the order if the request is made before the product has shipped.

After Shipment:
If your order has already shipped, the request will be processed as an exchange.
To qualify for an exchange:

• The gloves must be unused
• The hangtags must remain attached
• The return request must be made within our 30-day return window

Please include a note inside the return package with:

• Your order number
• The glove size/color you would like instead

Return address:
TacLab
16 Technology Dr, Suite 168
Irvine, CA 92606

Preorder items are products that are currently being produced or restocked. By placing a preorder, you reserve your item before it arrives in stock.

Preorder items will ship once the production batch arrives at our warehouse. Estimated shipping dates are listed on the product page. Once your order ships, you will receive a tracking number via email.

If the silicone detailing begins to peel, we recommend using a silicone adhesive available at most hardware stores to reattach the silicone. Silicone glue works much better than generic fabric glue.

You may also review our recommended washing and care techniques here: (link) to help prevent this issue.

If you notice a loose stitch, please contact cs@taclab-usa.com with:
- Your order number
- A photo of the stitching

And our customer support team will provide the best solution available.

If the Velcro becomes loose, please contact cs@taclab-usa.com with:

• Your order number
• A photo of the issue

Our team will review the issue and help resolve it.