Snow Savage Speed PRO – Waterproof/Windproof Lightweight Warmth Winter Gloves

View Size Guide

If you don't have a tape measure, then our sizing is about the same as other brands such as Mechanix, Outdoor Research, and if you own gloves from those brands, you can choose the Same Size.

We value your satisfaction and strive to ensure that all our products meet your expectations. However, please note the following conditions for returns and exchanges:

Return and Exchange Process:

Returns:

We do not provide prepaid return labels unless the item is damaged or defective upon delivery. Items purchased from our online store at www.taclab-usa.com can be returned or exchanged within 30 days from the date of purchase. The items must be in new, unused condition, with original tags attached and unwashed.

Upon receiving the items, we require 1-4 days to process your return. All returned items will be refunded to the original payment method after being inspected and deemed to meet the standards.

Condition of Items:

ITEMS SHOWING OBVIOUS SIGNS OF USE SUCH AS HAVING BEEN WASHED, HAVING BEEN DAMAGED, OR MISSING ORIGINAL TAGS WILL NOT QUALIFY FOR AN EXCHANGE. 

Refusal of Return:

If the returned items do not meet the above conditions, we reserve the right to refuse the return or exchange. In this case, the items will be returned to the buyer, and any costs incurred will be the responsibility of the buyer.

Exchanges:

Your exchange will be shipped out once we receive the returned items and inspect them to meet the standards. The latest shipping information will be sent to the email you provided at the time of purchase, so please check your inbox.

Purchasing our products signifies your agreement to these terms. We recommend carefully reading our return and exchange policy before initiating a return or exchange.

TACLAB's customer service department is always ready to assist you with any after-sales or product-related inquiries.

At TACLAB, we are committed to providing high-quality products, and every pair of gloves undergoes rigorous quality control during the manufacturing process. We understand that our products may be used in various environments, which is why we offer a warranty for defects in materials and workmanship within 90 days from the date of purchase.

THIS WARRANTY DOES NOT COVER DAMAGES CAUSED BY ACCIDENTS, MISUSE, ABUSE, MODIFICATIONS, OR IMPROPER CARE AND MAINTENANCE.

To the extent permitted by law: A. This warranty replaces all other express or implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. B. Any other implied warranties and any non-contractual liabilities are expressly excluded. C. TACLAB is not liable for any indirect, punitive, incidental, or consequential damages, whether these damages arise from warranty, contract, negligence, or other causes. Moreover, TACLAB's liability shall not exceed the purchase price of the product in question.

During the warranty period, customers can seek after-sales support by contacting our customer service through the online chat on our website or by email. With valid proof of purchase, TACLAB will provide after-sales service for any manufacturing defects within 90 days from the date of purchase. For issues caused by improper use or maintenance, customers may choose to return the product for repair, but they must bear the shipping costs for both directions. If TACLAB determines that the returned product does not meet the warranty terms, the buyer will be responsible for all shipping and repair costs.

Note: If the product has been altered in any way, or if damage is caused by misuse, abuse, neglect, accidents, improper care, or maintenance, any warranty claims will be void.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow limitations on the duration of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

• All orders Placed Before 4 PM PT On Weekdays (excluding federal holidays and weekends) will be Shipped The Same Day.

• PRE-ODERED items will be sent out according to the Estimated Shipping Time.

• International customers can purchase our products on ESTY and AliExpress, where taxes are automatically calculated and collected by the platforms.
• Global sales from the TACLAB USA website will be available soon.

Overseas Shipping

Due to the continuous growth of TACLAB brand products, our website has received numerous overseas orders. However, due to our current sales policies, various complex shipping and tax issues, and challenges with handling returns for defective or incorrectly sized international products, we are temporarily unable to meet the requirements for shipping to your country.

We recommend the following options:

1. You can choose a forwarding company located in a tax-free state in the U.S., such as Oregon. They can provide you with a U.S. shipping address and forward the items you purchased in the U.S. to you.
2. Entrust your friends or relatives in the U.S. to forward the items to you.
3. Select any two products, and we will ship them to your U.S. address for free.

We are actively seeking agents in your country to provide better services, and we welcome capable distributors to serve our overseas customers.