📦 Shipping & Pre-Order Update

Estimated to begin shipping SEPTEMBER 2026.

Orders containing multiple pre-order items will ship once all items are ready. For separate shipping, please place separate orders.

Estimated timelines may be adjusted based on production and international shipping conditions. We will provide updates as production progresses.

Thank you for your support.

U.S. Orders

• In-stock items will ship immediately

• Pre-order items will ship based on the estimated pre-order timeline

• If your order includes both in-stock and pre-order items, the in-stock items will ship first

International Orders

• International orders will ship together

• We will wait until all pre-order items arrive before shipping

• If you need items urgently, please place separate orders

🔔 Progress Updates

We will post shipping progress updates on our Instagram before products leave the factory.

For real-time updates on production progress and shipping, please follow our Instagram and subscribe to our email list.

This helps reduce unnecessary delays and repeated inquiries.

Thank you for your patience and support.

— TACLAB Team

Summit Reaper

The Summit Reaper is TACLAB’s warmest winter glove, built for extended exposure to snow, wind, water, and severe cold. Multiple layers of PrimaLoft insulation and 2mm foam retain heat, while waterproof protection through the wrist helps prevent moisture and snow from getting inside.

A diamond-pattern finger grip and microfiber palm provide dependable control in slippery conditions, while an impact-absorbing palm pad adds protection where your hand takes the most contact.

• Palm: 200g and 133g PrimaLoft insulation, 2mm foam, microfiber outer palm, and impact-absorbing palm pad.
  
  
• Back of Hand: 100g and 60g PrimaLoft insulation, 2mm foam, waterproof layer, durable outer shell, and soft brushed lining.
  
  

Best suited for snowboarding, snow removal, outdoor work, and extended time in harsh winter conditions.

MATERIALS

BACK: 100g and 60g PrimaLoft insulation, 2mm foam, waterproof layer, durable outer shell, and soft brushed lining

PALM: 200g and 133g PrimaLoft insulation, 2mm foam, microfiber outer palm, and impact-absorbing palm pad

WARRANTY

Within 30 days of the sale of the product, we will send you a free shipping label for the return caused by manufacturing defects and give you a full refund.

For our full warranty, please click here.

Attention: High Temperatures
During the hot summer months, extremely high temperatures can affect our products. Prolonged exposure to direct sunlight and high temperatures may cause the silicone printing on REAPER gloves to peel off. Similarly, resin sunglasses left on a car's dashboard for an extended period may also be at risk of damage. To preserve the lifespan and performance of your products, we recommend storing gloves and other items in a cool environment, avoiding direct exposure to high temperatures.

Washing Instructions:

• DO NOT TUMBLE DRY, HANG TO DRY
• HAND WASH ONLY
• DO NOT BLEACH
• DO NOT IRON
• DO NOT DRY CLEAN

Usage and Care Tips:
REAPER gloves are designed for shooting and prioritize feel and flexibility. While the silicone anti-slip strips on the palm enhance durability, wear resistance is not the primary focus of the design. To extend the lifespan of your gloves:

1. Avoid using REAPER gloves for heavy-duty tasks, such as handling or processing metal or glass.
2. Keep fingernails trimmed to prevent accelerated wear on the microfiber fingertips.
3. Microfiber, like skin, softens in damp or sweaty conditions, reducing its wear resistance. We recommend keeping the gloves dry and rotating between multiple pairs for prolonged use.

You can request a return or a refund here. Please read our policy carefully before sending a request. If you have any questions, you can reach out to us at cs@taclab-usa.com. Thank you!

RETURN POLICY

We value your satisfaction and strive to ensure that all our products meet your expectations. However, please note the following conditions for returns and exchanges:

Return and Exchange Process:

Returns: We do not provide prepaid return labels unless the item is damaged or defective upon delivery. Items purchased from our online store at www.taclab-usa.com can be returned or exchanged within 30 days from the date of purchase. The items must be in new, unused condition, with original tags attached and unwashed. Upon receiving the items, we require 1-4 days to process your return. All returned items will be refunded to the original payment method after being inspected and deemed to meet the standards.

Exchanges: For orders over 3 items, we can provide you with a prepaid shipping label for an exchange. For orders under 3 items, we do not provide shipping labels for exchanges. Your exchange will be shipped out once we receive the returned items and inspect them to meet the standards. The latest shipping information will be sent to the email you provided at the time of purchase, so please check your inbox. Purchasing our products signifies your agreement to these terms. We recommend carefully reading our return and exchange policy before initiating a return or exchange.

Condition of Items:

ITEMS SHOWING OBVIOUS SIGNS OF USE, SUCH AS HAVING BEEN WASHED, HAVING BEEN DAMAGED, OR MISSING ORIGINAL TAGS, WILL NOT QUALIFY FOR AN EXCHANGE. 

Refusal of Return:

If the returned items do not meet the above conditions, we reserve the right to refuse the return or exchange. In this case, the items will be returned to the buyer, and any costs incurred will be the responsibility of the buyer.

TACLAB's customer service department is always ready to assist you with any after-sales or product-related inquiries.

Products marked Final Sale CANNOT be returned.

Outbound shipping fees from the original order are not refundable.

TACLAB cannot currently create return labels for APO/FPO addresses, as they require customs information for shipping.

International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.

• Most orders Placed Before 4 PM PT on Weekdays (excluding federal holidays and weekends) will be Shipped The Same Day. 
• PRE-ORDERED items will be sent out according to the Estimated Shipping Time.
• International customers can also purchase our products on Etsy and AliExpress, where taxes are automatically calculated and collected by the platforms.

90-Day Limited Warranty

At TACLAB, we are committed to providing high-quality products, and every pair of gloves undergoes rigorous quality control during the manufacturing process. We understand that our products may be used in various environments, which is why we offer a warranty for defects in materials and workmanship within 90 days from the date of purchase.

THIS WARRANTY DOES NOT COVER DAMAGES CAUSED BY ACCIDENTS, MISUSE, ABUSE, MODIFICATIONS, OR IMPROPER CARE AND MAINTENANCE.

To the extent permitted by law: A. This warranty replaces all other express or implied warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. B. Any other implied warranties and any non-contractual liabilities are expressly excluded. C. TACLAB is not liable for any indirect, punitive, incidental, or consequential damages, whether these damages arise from warranty, contract, negligence, or other causes. Moreover, TACLAB's liability shall not exceed the purchase price of the product in question.

During the warranty period, customers can seek after-sales support by contacting our customer service through the online chat on our website or by email. With valid proof of purchase, TACLAB will provide after-sales service for any manufacturing defects within 90 days from the date of purchase. For issues caused by improper use or maintenance, customers may choose to return the product for repair, but they must bear the shipping costs for both directions. If TACLAB determines that the returned product does not meet the warranty terms, the buyer will be responsible for all shipping and repair costs.

Note: If the product has been altered in any way, or if damage is caused by misuse, abuse, neglect, accidents, improper care, or maintenance, any warranty claims will be void.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states do not allow limitations on the duration of implied warranties or the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

• 대부분의 주문은 평일 오후 4시(태평양 표준시) 이전(공휴일 및 주말 제외)에 접수되면 당일 배송됩니다.
  
  
• 선주문된 상품은 예상 배송 시간에 따라 발송됩니다.

📍 주소 형식 요건

• 해외 주문의 경우, 배송 주소는 반드시 영어(라틴 문자만 해당)로 입력해야 합니다.

• 라틴 문자가 아닌 문자로 된 주문은 배송 실패 또는 지연을 초래할 수 있습니다.

• TACLAB은 지원되지 않는 형식으로 제출된 주소로 인해 발생하는 문제에 대해 책임지지 않습니다.

✅ 주소 확인 책임

• 고객은 결제 시 배송 주소, 수취인 이름 및 연락처 정보가 정확하고 완전한지 확인할 전적인 책임이 있습니다.

• 주문을 제출하기 전에 주소를 신중하게 검토해 주십시오.

🚫 주문 접수 후 주소 변경

• 주문이 접수된 후에는 배송 주소 변경을 포함하여 수정할 수 없습니다.

• 주문이 제출된 후에는 주소를 업데이트, 수정 또는 재라우팅할 수 없습니다.

🚚 배송 및 취소 정책

• 주문은 신속하게 처리 및 배송됩니다.

• 주문이 배송된 후에는 취소, 가로채기 또는 재전송할 수 없습니다.

❗ 잘못된 주소 및 배송 문제

• TACLAB은 고객이 제공한 부정확하거나 불완전한 주소 정보로 인해 배송 불가능하거나 지연되거나 분실된 패키지에 대해 책임지지 않습니다.

• 주소 오류로 인해 발생하는 모든 배송 문제는 수취인의 책임입니다.

⚠️ 확인

• 주문을 함으로써 귀하는 배송 주소를 검토하고 확인했으며 해외 주문에 대한 위의 정책을 이해했음을 인정합니다.