📍 住所入力に関する重要事項
・海外からのご注文につきましては、配送先住所は必ず英語（半角・ローマ字表記）のみでご入力ください。
・ローマ字以外の文字が含まれる場合、配達不能や配送遅延が発生する可能性があります。
・非対応形式で入力された住所に起因する問題について、TACLAB は一切の責任を負いかねます。

✅ 住所確認の責任について
・ご注文時に入力された配送先住所、受取人名、連絡先情報の正確性および完全性については、お客様ご自身の責任となります。
・ご注文確定前に、入力内容を必ず十分にご確認ください。

🚫 ご注文後の住所変更について
・ご注文確定後は、配送先住所を含む内容の変更は一切できません。
・ご注文後の住所の修正、訂正、転送対応は承っておりません。

🚚 発送およびキャンセルポリシー
・ご注文は速やかに処理・発送されます。
・発送完了後のご注文は、キャンセル、配送停止、配送先変更はできません。

❗ 住所不備による配送トラブルについて
・お客様による誤った、または不完全な住所情報に起因する配達不能、遅延、紛失について、TACLAB は責任を負いません。
・住所入力の不備による配送トラブルは、すべて受取人の責任となります。

⚠️ 確認および同意
・ご注文を確定することにより、お客様は配送先住所を確認・承認し、上記の海外注文に関するポリシーを理解・同意したものとみなされます。

Full Return Policy

International orders are eligible for returns within 30 days of delivery with valid proof of purchase.

Returned items must be:

• New, unworn, and unwashed

• Free of stains, odors, or damage

• In original condition with all tags, packaging, inserts, and accessories included

Items that do not meet these conditions may be rejected and returned to the customer at their expense.
Items marked Final Sale cannot be returned or exchanged.

Exchanges are not available for international orders. Customers wishing to replace an item may return the eligible item and place a new order.

Returns Process & Refunds

Once you submit a return request, you will receive a Return Authorization email containing instructions for returning your item.

You may choose one of the following return methods:

1. TACLAB Pre-Paid Return Label (where available)

A pre-paid return label will be emailed to you.
Please ship your package within 14 days of receiving your Return Authorization.
The cost of the pre-paid label will be deducted from your refund.

2. Self-Post Return

If you prefer to return the item using your own shipping method:

• Include the TACLAB return slip inside the package

• Use a trackable and insured international shipping service

• Ship the item within 14 days of receiving your Return Authorization

All return shipping fees, duties, customs charges, and taxes associated with the return are the responsibility of the customer.
TACLAB is not responsible for lost or damaged return shipments.
If TACLAB is billed for unpaid duties or customs fees, these costs will be deducted from your refund.

Refund Timeline

Once your return is delivered and inspected:

• Allow up to 7 business days for processing

• Refunds may take an additional 3 to 5 business days to appear in your account, depending on your bank

Shipping fees are non-refundable.

Terms & Conditions

TACLAB evaluates all international returns on a case-by-case basis to ensure fairness and protect product integrity.

TACLAB reserves the right to:

• Reject returns that do not meet condition requirements (new, unworn, unwashed, undamaged, complete packaging)

• Limit future services in cases of excessive or abnormal return behavior

• Request additional information to verify the legitimacy of a return request

We are unable to accept returns under the following circumstances:

• Return requests submitted beyond 30 days of delivery

• Orders without valid proof of purchase

• Unauthorized returns shipped without a Return Authorization

• Returns that incur unpaid duties or customs charges (these fees will be deducted or may result in refusal of the shipment)

Please ensure that your return follows all instructions provided in your Return Authorization email to avoid delays or rejection.

For assistance, contact us at cs@taclab-usa.com.

• 平日午後4時（太平洋時間）までにご注文（連邦祝日・週末を除く）のほとんどは当日発送いたします。
• 予約商品は予定発送時期に従って発送されます。